Review of Entitlement
Brentwood Borough Council conducts regular reviews to ensure customers are receiving their correct entitlement to Housing Benefit, Council Tax Support and Council Tax Reduction.
If our records show that you are receiving Housing Benefit, Council Tax Support or Council Tax Reduction you may be asked to complete a review in order to ensure that the information we hold regarding your entitlement is accurate and up to date.
If you receive a text message, letter or email asking you to complete an online Council Tax Support or Council Tax Reduction Review
You can complete the Review process by completing the online review form below:
If you receive a text message, letter or email asking you to complete a Housing Benefits Review
You may be required to complete a Benefit Review in one of the following ways:
- Online Benefit Review - You will be sent a letter or an SMS text with instructions on how to complete the Benefit Review online
- Benefit Officer phone call - A Benefits Officer will phone you to carry out the Benefit Review
- Benefit Officer home visit - A Benefits Officer will visit you at home to carry out the Benefit Review.