Standard payment terms
Where the council invoices residents and businesses for certain services they use, this is known as a corporate sundry debt. The customer should pay in line with the payment terms as stated on their invoice. To make payment towards your invoice(s), please go to our payments page for further information. See also 'Who to Pay' in the following sections.
The council's Corporate Sundry Debt Management, Recovery and Write Off Policy can be found on the Publications area of this page.
Standard payments terms
Our standard payment/ credit terms are 30 days from the date of the invoice. Depending on the debt being invoiced, this term may be varied - for example commercial tenancies/ leases are normally due 21 days from the invoice date. Please read your invoice carefully to avoid it becoming overdue.
Instalments and/ or Direct Debit recovery of an outstanding invoice will only be considered where requested by the customer and there is no history of late/ missed payments on the customer's account. If you are paying by instalments, we may remove this facility if you fail to bring your account up to date, the remaining balance of your account will become due.
Brentwood Borough Council will exercise its statutory right to claim interest and compensation for debt recovery costs if it is not paid in line with the agreed payment terms. This is includes reclaiming costs charged to the Council by its Collection Agent (see following sections).