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- Check your account and bill informationApply for a refund if you have credit balanceChange your payment methodHelp the environment by turning on paperless billingApply for a bill reduction/discountInform us of changes to your circumstances/change in premises
Log in or register for e services with your phone/computer here
Payment of business rate bills is automatically set on a 10-month cycle, but we do allow for flexible payment options.
For all methods of payment other than direct debit, your payment is due on the 1st of each month. For an annual bill you can pay over ten or 12 instalments. If you pay over ten instalments you will get a payment holiday in February and March. If you pay over 12 instalments, the total amount you pay will be the same but your monthly instalment will be lower and you will not have the payment holiday.
Your bill will normally show ten instalments, but the following plans are also available:
- 12 monthly instalments
- One annual instalment, taken on 1 May
- two instalments, taken on 1 May and 1 September
This is the easiest way to pay.
Monthly Direct Debits (12 monthly payments) can be set up for the 1st, 7th, 14th, 21st or 28th of each month. To pay by direct debit, you can complete the business rates online direct debit.
You must have your Non Domestic Rates account number (printed on the front of your bill) and bank details ready.
Online banking and direct payments
Depending on the payment method used, payments should appear in the Council's bank account by the next day. To avoid reminders, you should allow up to five days for payments to be processed. To pay, quote your account number as the reference and send payment to:
Account Holder: Brentwood Borough Council
Account number: 01731291
Sort code: 30-91-17
Your NNDR account number is the number printed on the front of your bill.
Pay by credit or debit card - online
To pay online, you can use our secure, online payment facility.
Pay by credit or debit card - automated telephone service
Call 0345 200 1173, available 24 hours a day, 365 days a year.
Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines are typically charged up to 9p per minute, calls from mobiles typically cost between 3p and 40p per minute depending on your network provider. Calls from landlines and mobiles are included in free call packages.
Pay at the Council
The Town Hall is open to Brentwood Borough Council customers on an appointment basis only. Appointments must be pre-booked and will be arranged directly by our staff with customers on a case-by-case basis.
You can pay by card or cheque via the payment kiosk in the Council reception at the Town Hall. You can also post a cheque to Brentwood Borough Council, though payment by direct debit is recommended. We are unable to take cash.
You must quote your Non Domestic Rates account number and address.
Our opening hours are Monday to Thursday 8:30am to 5:00pm and Fridays 8:30am to 4:30pm.