Reliability of information

Whilst every care has been taken in the compilation of the information in this web site, the Council makes no representations as to the accuracy or completeness of the information. It is the responsibility of the user to check the accuracy and completeness of the information.

Brentwood Borough Council will not be held responsible for any loss, damage or inconvenience caused as result of any inaccuracy or error within it. Should you need to rely on information provided in these pages please obtain separate confirmation from the Council that the information is correct.

Advertisements in publications

Brentwood Borough Council has no control over the independent advertisers appearing in some publications featured on this website. In no circumstances can it accept any liability for any loss or damage of any kind which may arise as a result of any advertisement appearing in these publications.

Links to other sites

Brentwood Borough Council will make reasonable efforts to ensure information from third parties is not defamatory or offensive but the Council does not maintain any of the sites provided as links so assumes no responsibility for their contents nor does any link constitute an endorsement of any other site, its sponsor or its contents.

The Council can not guarantee links will work all the time and has no control over the availability of linked pages.

Virus protection

The Council makes every effort to check and test material at all stages of production. It is always wise for users to run an anti-virus program on all material downloaded from the Internet.

Brentwood Borough Council cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material from the Council's website.

Copyright

The material on this website, including images, is protected by copyright and is owned by Brentwood Borough Council unless otherwise stated. Material can be used for private and non-commercial purposes only. The Council must be acknowledged as the copyright owner and the Council's permission must be obtained in writing for any other use.

Accessing Brentwood's website

You can access the Council's website and obtain information about Brentwood Borough Council services and activities without disclosing your personal data.

Collecting information

In some areas, we may ask you to register your name, email address and relevant personal details. We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests. This information is only used for the intended purpose and, if we wish to use it for any other purpose, we will ask you first.

We also collect information on the number of times particular search terms are used and the number of failed searches. We use this information to improve access to the site and to identify gaps in the information content so we can plan appropriate expansion of the system.

Further information is available in the Information about you section of this website.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Some information is collected and stored automatically when you visit the site. Google Analytics, a web analytics service, sets a cookie in order to evaluate your use of the web site. This information does not identify you personally and includes:

  • The internet domain and IP address from which you access the site
  • The type of browser and operating system used to access the site
  • The date and time of your visit
  • The pages you visit
  • If you arrived at the Brentwood Borough Council website from another website, the address of that website and any website you visit directly from the Brentwood Borough Council website.

For more information about how to use your browser to control the use of cookies please visit www.allaboutcookies.org.

Unless the law allows us to, we do not:

  • share any of the information we collect about you with others
  • use this information to identify individuals.

The table below explains the cookies we use and why.

Cookies used by www.brentwood.gov.uk

Cookie

Purpose

Duration

AWSELB This cookie registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Session
CookieControl This cookie is used to remember a user’s choice about cookies. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. 3 months
COOKIE_SUPPORT This cookie facilitates browsing on the website. Stores preferences selected by users in the course of their website browsing. 1 year
GUEST-LANGUAGE-ID This cookie is used to remember any selection a user has made about language, using the language selector, so that the site will be shown in their chosen language when returning to the site.  1 year
JSESSIONID This cookie identifies the user session. Session
LFR_SESSION_STATE_XXXXX This is a user session cookie, where XXXXX is the user name.

Session

_gat
_gid
_ga

These are analytical cookies are generated by Google Analytics and are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number visitors to the site, where visitors have come to the site from and the pages they visited.

Read Google's overview of privacy and safeguarding data

_gat - 1 day
_gid - 1 day
_ga - 2 years

 

Collecting information automatically

We collect web statistics automatically about your visit to our site. This information is used to help us follow browsing preferences on our site so that we can regularly improve our website. These statistics do not contain personal data and cannot be traced back to an individual.

We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

How do I change my cookie settings?

You can change your cookie preferences at any time by clicking on the ‘C’ icon. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Data protection

Brentwood Borough Council will not disclose any information gathered by online forms to third parties without your oral or written consent.
Confidentiality

All our employees, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

Asking us for information we may hold about you

You can ask us for information we may hold about you by submitting a subject access request. For further information and how to submit a request please visit our Subject Access Request web page.

Privacy compliance

We will treat any personal information by which you can be identified in accordance with the provisions of the Data Protection Act of 1998. For further information please visit the Information about you section of this website..

Publication Scheme

Under the Freedom of Information Act 2000, members of the public have a right to any information referred to in the Council's publication scheme that the Council has produced or published. The Freedom of Information Act 2000 means that the public have a general right to access all the information held by the Council unless the information falls within one of a number of limited exceptions.

The publication scheme lists all information available to the public that the Council has published. This ranges from leaflets and publications to committee reports and plans, schedules of fees, applications forms etc. Members of the public have a legal right to a copy of any document or information that is referred to in the publication scheme. The scheme indicates how and where that information is held.