This accessibility statement applies to 

This website is run by Brentwood Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability.

Some of our third party sites, such as the Local Plan portal are not fully accessible and will either be replaced or reviewed as part of an ongoing project.   

How accessible is this website? 

We know parts of this website are not fully accessible:

  • many PDF, Microsoft Word documents and spreadsheets are not fully accessible to screen reader software 
  • live video streams do not have captions
  • the Press Release online search forms is difficult to navigate using just a keyboard 

Changing the text size and display 

The text on this website is displayed in a clear font, to make it easy to read. However, some users may want to increase the text size. 

To increase the text size: 

Chrome: ⋮ > Zoom 

Edge: ⋯ > Zoom 

Safari: AA 

Internet Explorer: View > Text size 

Firefox: View > Text size

Opera: File > Preferences > Fonts > Minimum font size (pixels) 

You can also resize the text by scrolling with the wheel of your mouse whilst holding down the control key or pressing "Ctrl" and "+" or "-". 

Further information is available at the BBC’s My Web My Way which explains the many ways you can customise your experience whatever system you are using. This includes changing settings for the browser, computer, keyboard and mouse.  

Listen to the website (speech enabling) 

At the bottom of each page you will see a ‘listen to site’ link. This service will read out the text of any of our web pages. 


Information on this website can be translated to another language by selecting the applicable language and clicking on the link listed on our Translate this Site web page. 

Browser compatibility 

This website has been designed to be compatible with all modern browsers. 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

We’ll consider your request and get back to you in 10 working days. 

Reporting accessibility problems with this website 

We are continuing to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint contact the Equality Advisory and Support Service (EASS)