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Where to find help – The Revenue And Benefits Outreach & Engagement Team

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Unsure where to turn, need support and advice? Don't bury your head in the sand - speak to our engagement teams for personalised help and support.

With expert knowledge of Council Tax, Benefits and Housing services - our engagement team can help with a range of issues. We are ready to help over the phone or arrange a face-to-face appointment at Brentwood Town Hall.

What can we support with?

Because the team know the services inside out, there's a wide range of issues they can help with. Including, but not limited to;

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  • Council tax enquiries (arrears, disregards & exemptions)
  • Council tax reduction/support applications
  • Housing benefit and universal credit enquiries and applications
  • DHP and EHP enquiries and applications
  • Housing and homelessness enquiries and applications
  • Finding out what you are entitled too
  • Signposting to other agencies for mental health, help with finding work and debt and money advice.

The Team are available every Wednesday 9am-5pm in Brentwood Townhall, subject to availability.

Alternatively, you can contact the team here