Tell us of a change of circumstances

A change of address and/or a change in your circumstances can affect the amount of council tax you pay or your entitlement to council tax support.

It is important you tell us about any changes in your circumstances that could affect your council tax liability, even if you have already told staff working in other departments such as The Department of Work and Pensions.

Some examples of a change of circumstances that would affect your liability, are as follows:

  • If you move address,
  • If you believe that you are entitled to a discount or exemption,
  • If you believe that you are no longer entitled to a discount or exemption,
  • If the Valuation Office Agency amends the band of your property,
  • If your property changes from empty to occupied or vice versa.

Report a council tax change of circumstance

Please complete the online form below:

Report a change of circumstance

When you tell us about a change in your circumstances we will recalculate your liability and issue an amended bill.

If you are moving in/ out of the Brentwood Borough, you can complete the online form below:

Report a change of address

If you are a landlord reporting a change of tenant please complete the online form below:

 Report a change of tenant

Late notification of a change of circumstances

If you fail, without reasonable excuse, to notify the Council of a relevant change of circumstances, within 21 days of the change occurring, the Council will impose a penalty of at least £70.

The penalty notice will be issued as part of a revised council tax demand. A new bill displaying the penalty will be issued.

If you feel the decision is incorrect you should contact the Revenues and Benefits Service to explain why you think that the decision is wrong.

If you wish to appeal against the penalty being levied, you must contact the Valuation Tribunal within two months of receiving the revised bill. You must include a copy of the notice with the bill. For the Valuation Tribunal to change their decision they must be presented with sufficient evidence to prove:

  • That you supplied the information on time and / or
  • That any information requested was not available to you

Should you become entitled to a refund

If a change in your circumstances results in an overpayment of council tax, you may be entitled to a council tax refund. We will send you a bill detailing your credit and refund you either automatically to your bank, if you are paying by direct debit or by cheque, on request, if you pay by any other method.

Moving in/out of Brentwood?

What happens if I move?

If you have recently moved into Brentwood or changed your address please complete the online form below, which will allow you to inform the different areas within the Council.

The areas that you are able to notify are:

  • Council Tax
  • Benefits
  • Waste & Recycling
  • Electoral Services
  • Housing

Complete the moving in or out form

Registering to vote

Please note, in order to register to vote, you must also visit www.gov.uk/register-to-vote

Report a death

If you wish to report a death of a Brentwood resident, please complete the online form below, which will allow you to inform the different areas within Brentwood Borough Council.

The areas that you are able to notify are:

  • Council Tax
  • Benefits
  • Waste & Recycling
  • Electoral Services
  • Housing
  • Licensing
  • Planning
  • Building Control
  • Environmental Health
  • Parking

Report a death

Important note: If you have not already done so, you must also register a death with the local registrar. You can report a death that occurred in Essex with Essex County Council's Registrar