By completing the online application and returning all required documents, your application will be assessed and you will be notified if you have been accepted on to the Housing Register or not.
Transfer applicants are required to have a clear rent account of at least 6 months prior to any offer of accommodation. If a Transfer List applicant has rent arrears within the previous 6 months they will be bypassed (see Allocations Policy 2021 (PDF) for more details).
If you have rent arrears, contact the Estates Management team to discuss how you will be resolving this issue.
To enable us to fully assess your application, you must provide all information requested. You will also be required to provide supporting documents.
You can submit these documents to us online.
You will be required to provide all documentary evidence to support your application within 7 days of submitting your application. You should not apply until you have all documents available ready to submit.
Once the application form and all documents are received, they will be assessed. It's your responsibility to ensure the documents required are all submitted together. If we do require evidence we will notify you in writing and you will be required to send all outstanding documents within 7 days or your application will be cancelled.
Due to the high volume of applications, assessments may take a significant period of time. Don't contact us during this period unless you have been requested to do so.
You will have received a reference number sent to your email once you have applied, which indicates we have your application. If you haven't received a reference number, it's likely the form has not been completed. If you have fully completed and submitted but do not have the reference, you should contact us to check we have received it.
If your application is assessed and you're considered to not be eligible for the Housing Register, you will be notified of the reason in writing. You will have the chance to appeal this decision in writing within 21 days. It is always beneficial to provide any documents or evidence to support your appeal request.
Submit your documents
Email: housingneeds2@brentwood.gov.uk
Post:
Housing Options Team
Brentwood Borough Council
Town Hall
Ingrave Road
Brentwood, Essex
CM15 8AY
Apply to be on the Housing Register
Once your application has been assessed and we have received all required information to support your application, we will write to you and advise you of your application number and points allocation.
If you're eligible for the housing register, your application will be backdated to the original date of receipt.
A scheme user guide will be sent to you from HomeOption, which will give information and guidance on accessing and using the HomeOption choice based lettings scheme.
If you're already a tenant of Brentwood Borough Council, you may also register for a mutual exchange via Homeswapper.
If you need advice on your housing options, you should complete the online form:
Request housing assistance