Brentwood Borough Council Housing

Housing

We seek to provide a customer-focused service to tenants, applicants and the wider community, and to ensure effective linking between the Community Plan, the broad housing strategy and service delivery.

LATEST NEWS

New rent being set - 21st January 2010

As the new financial year in April approaches we are working out the level of rent and service charges that our residents will be charged from 1 April 2010.

We are committed to consulting our tenants and leaseholders about the process.

We consulted our Tenant Talkback panel on 19 January and we have invited a group of residents who have been selected at random to consultation meetings where we can explain the process and discuss the new level of rents.

Two meetings have been arranged, one at the Council’s sheltered housing complex at Juniper Court, Beech Avenue, Brentwood CM13 2EL at 2.00pm on Wednesday 27^th January, 2010, the second at 7.00pm on Thursday 28^th January, 2010 at the sheltered housing complex at Chichester House, Sir Francis Way,  Brentwood, CM14 4TD.

If you are a tenant or leaseholder of the Council and you would like to attend either of these meetings, please telephone Robin Hill on 01277 312596 or e-mail him on robin.hill@brentwood.gov.uk to book a place.

For a presentation on setting the new rent, please click here.

A presentation is also scheduled to be given to the Health, Housing & Leisure Panel on Wednesday 5 February. Members of the public are welcome to attend, or you can watch the presentation on our webcast facility.

Have your say on the new Tenants Services Authority's Performance Framework - 21st January 2010

The Tenants Services Authority (TSA) is the new regulation body for all social housing in England (council and housing association).

The TSA wants to know what you think of the national standards it has drawn up for social housing landlords.

There are six new standards. The TSA intend that they should place a greater emphasis on the relationship between landlords and their tenants at the local level – one where tenants are at the heart of shaping, influencing and monitoring the services they receive.

The proposed new standards for social housing providers are the centrepiece of the TSA’s new regulatory framework. They describe the outcomes the TSA wants to see delivered and the specific requirements it expects all providers to comply with in meeting these outcomes. The TSA standards require us to set out what we offer to our tenants and set local standards that reflect the priorities of local communities.

As part of our customer focus we have consulted our Tenant Talkback panel on 19 January about the new TSA standards. A copy of our presentation is attached here

The TSA consultation is open until 5 February 2010. Click here for a link to the TSA’s consultation on its website.

Our services include...

HomeOption
Brentwood Council has changed the way Council and housing association properties are let to people on the Housing Register and Transfer List.  To be considered for housing, applicants must express interest in suitable properties using a Choiced Based Lettings scheme called HomeOption.

Housing Strategy
To prepare and keep under constant review the Borough housing strategy, ensuring the widest possible consultation with interested residents and organisations in the community.

Repairs, Maintenance and Improvements
To provide an effective, responsive and comprehensive repairs, maintenance and improvements service to tenants and leaseholders and their homes.

Energy Efficiency
To reduce the environmental impact of energy use in the domestic sector and seek to ensure that every household has access to affordable warmth.

Housing Enforcement, Intervention and Advice
To seek to ensure that people occupy homes which are safe, healthy and adequate for their needs.

Housing Needs
To provide an efficient, caring and clearly understandable service to those with a housing need in the Borough, including to those requiring access to affordable housing and to the Council's tenants with supported housing needs.

Estate Management
To provide an efficient, caring and responsive service to tenants and leaseholders, to enable the best possible enjoyment of their homes and the local environment within the community as a whole.

Tenant Participation
To ensure that tenants and leaseholders of the Council have the opportunity to participate in developing the strategy for and delivery of the housing service to the level they want.

Housing Administration and Support
To provide efficient and effective administrative support to the Housing and Welfare Service.

Allocations, lettings, mobility schemes, exchanges and house transfers, sheltered housing and emergency communication scheme for the elderly, building and maintenance, rent collection, housing association liaison, care in the community.

Interested in joining an authority striving for "excellence" under CPA rating.  We can offer:

• An opportunity to develop your career in Housing
• Fully funded training opportunities
• Focused and dynamic team

Interested? View the Council job vacancies

Online services

• Apply for housing transfer
• Moving in or out
• Pay housing/garage rent
• View housing/garage rent account
• View housing repair history
• Report non-urgent housing repair
• Setting the Rent for 2010-11
• Tenants Services - Authoritys New Service Standards