We have also produced a Community Support handbook full of helpful advice and support.
Essex County Council are providing useful information on Community Support in Essex, including how to register for support if you have a medical condition that makes you extremely vulnerable to Coronavirus.
To find out which businesses are open in the local community please visit the Facebook page Brentwood Open
Information on who can get tested and where to get tested for COVID-19 is available on the Essex County Council - Getting tested for COVID-19 webpage.
Public Health England has translated information on COVID-19 into 40 languages, for more information visit the Public Health England website.
Updates in relation to impacts on Brentwood Borough Council services can be found below. The situation is fast moving, and all the latest updates will be posted on this page and on our social media accounts.
New National Restrictions from 5 November
The new national restrictions now apply.
People are strongly encouraged to work from home if their job allows it – this is crucial to reducing the spread of the coronavirus in our area.
The new restrictions will mean that:
- You must not meet socially indoors with family or friends unless they are part of your household – meaning the people you live with or support bubble.
- You can exercise or visit outdoor public places with the people you live with, your support bubble or 1 person from another household (children under school age, as well as those dependent on round-the-clock care, who are with their parents will not count towards the limit on two people meeting outside). You cannot meet in a private garden.
- Certain businesses and venues in the non-essential retail, leisure, entertainment and personal care industries will have to close
- Pubs, bars and restaurants must close, but can provide take-aways (please see guidance provided on our Brentwood Open page)
- Funerals can be attended by a maximum of 30 people
- Weddings, civil partnership ceremonies will not be permitted to take place except in exceptional circumstances
Further information is available on the government website.
NHS COVID-19 App
The new NHS COVID-19 app has been launched to assist with ‘test and trace’.
What the app does:
- Trace - get alerted if you've been near other app users who have tested positive for coronavirus.
- Alert - lets you know the level of coronavirus risk in your postcode district.
- Check-in - get alerted if you have visited a venue where you may have come into contact with coronavirus.
Additional features include an official NHS QR code scanner, which removes the need to fill in forms with your contact details, symptoms reporter tool, booking a test and receiving its results, and keeping track of your self-isolation countdown as well as advice.
The app can be downloaded from the Apple or Google Play stores and search for 'NHS COVID-19 app'.
Further information is available on the NHS COVID-19 website.
It is a legal requirement for all designated businesses and venues to log details of customers, visitors and staff for NHS Test and Trace and from Thursday 24 September they will be required to display official NHS QR code posters.
More information on the app and the requirements of businesses can be found on Gov.uk or you can read more about which venues in England should display official NHS QR code posters.
Additional information can also be found on our Brentwood Open web page.
COVID-19 Test and Trace Support Payment Scheme
The Government has introduced a Test and Trace Support Payment to support people in employment that have been instructed to self-isolate by NHS Test and Trace from Monday 28 September 2020 and meet the qualifying criteria. Further information is available on our COVID-19 Test and Trace Support Payment Scheme web page.
Brentwood High Street
Safer, Greener, Healthier Brentwood Phase 1 has ended
Phase 1 of Essex County Council's Safer, Greener, Healthier Brentwood has ended and the Brentwood High Street is now reopen to all vehicles. Parking bays on St Thomas Road, Kings Road, Hart Street and the high street (blue badge holders only) have been reinstated and the diversion route removed.
We are now able to book site inspections providing strict social distancing is able to take place. To arrange completion inspections please email email@example.com with your address and a surveyor will get in touch to discuss getting a visit booked in. Further information and details of how to book are available on our Site Inspections web page.
Burials and Funerals
Burials and funerals are still taking place, however those attending must comply to the governments guidance of social distancing and keep at least 2 metres apart.
The government has announced several new grant schemes to support businesses impacted by Tier 2 and Lockdown 2. Applications are now open. Visit the Business Support page for more information.
Information on advice and support for businesses is provided on our Business Support web page.
Getting back to work safely - Guidance and information for employers and employees
Social distancing and other methods will always be practised by the Council's enforcement officers in line with Government guidance.
There may be a delay in processing permits under the current circumstances. Registration details are kept on record for renewals and a Penalty Charge Notice will not be issued for those waiting for a permit to be delivered.
Please continue to check this page for updates.
The following sport and leisure facilities are affected:
- Hartswood Golf Course will close on Thursday 5 November
- The use of Council football pitches will be suspended from Thursday 5 November
- Walking for Health is currently suspended
- Public toilets in Ingatestone are closed
- Countryside Management Volunteers is suspended until further notice
- Essex libraries will be closed to the public in terms of book borrowing. However, some sites will continue to offer public computer use by appointment only. Where possible, the Home Library Service will continue. A new click and collect service will be put in place and more details will be shared shortly. The e-library service is still fully accessible. the mobile library service will be temporarily suspended.
Lighting Up and Nutcracker Trail - Brentwood Borough Council had planned to deliver a socially-distanced live streaming event for its annual Christmas light switch on event on 28 November. This in turn would have launched a local Nutcracker trail for families across the borough.
The lockdown restrictions mean that the Council cannot now deliver a live streaming event and launch the Nutcracker trail on the original date. However, it will deliver a virtual switch-on via social media and open the trail once the lockdown has been lifted in early December.
Organisations or groups who need advice or support can contact the Council's Community Services team by emailing firstname.lastname@example.org
The Brentwood Community Hub is appealing for volunteers to help those who are struggling during the latest COVID-19 restrictions. Donations of food, toiletries and essentials are also needed to ensure that the Community Hub can keep up with demand. Further information.
If you find yourself having to stay at home and need help with picking up shopping, a friendly phone, posting mail or urgent supplies please contact a Community Help Hub in your area/village and they can help.
Further support can be found from the following groups:
Brentwood Residents' Action Group (BRAG) - contact 07553 788009 or 07961 972917
Community Agents are working, however they will not be visiting anyone unless its deemed essential. They will be doing welfare phone calls and collecting shopping and medication etc but leaving it outside.
They have a full update on their website Community Agents Essex
Under the current circumstances the Brentwood Community Transport 808 service has been suspended in the interests of the safety of their drivers and passengers.
Allotments are open, but if attending please follow government guidance on social distancing. For further guidance please go to the National Allotment Society website
Community Safety & Enforcement
We are currently operating a telephone service only. If you need to report an urgent matter or require advice please call 01277 312500. If your enquiry is non-urgent, please complete the on-line General Enquiry form.
For details of advice and support available please go to our Community Safety web page.
As a result of COVID-19 restrictions the procedure for dealing with unauthorised gypsy or traveller encampments may be subject to change based on Government and Essex Police advice. Further information is available on our Unauthorised Encampments web page.
Council Tax & Business Rates
Information on support for businesses affected by the Covid-19 virus is provided on our Business Rates web page.
Council Tax Hardship Funds - The Government has made it clear that individuals should not suffer financially as a result of COVID 19. For information please go to our Hardship Funds web page.
Council Tenants – General and rent
We are currently operating a telephone service only. If you need to report an urgent matter or require advice please call 01277 312500. If your enquiry is non-urgent, please complete the on-line Tenant Services (not repairs enquiries) form or email email@example.com
Council Tenants – Repairs
(Monday 2 November 2020) Following the recent government announcement of a second lockdown, government guidance is that all construction sites can remain open and tradespeople are allowed to work in people's homes as long as COVID-19 protocols are followed. We have been advised that most suppliers remain open at this time. However, should any suppliers close and we are not able to complete your repair we will contact you as early as possible to advise you and place your order on hold.
If you would like to cancel your repair at this time please call us on 01277 312500 and we will be happy to assist. If you or anyone in your household are experiencing any symptoms of coronavirus, please do call us as soon as possible to advise, alternatively you can email firstname.lastname@example.org for all of your repair needs
Gas Safety inspections have been conducted throughout the lockdown period as this is a legal obligation of the Council.
Axis will continue to wear PPE when attending your property for repairs or services and will ask you to remain 2 meters or more away at all times.
We will continue to keep residents updated on the current service provision on this page.
Democracy & Elections
Local Borough, Police, Fire & Crime Commissioner and Parish Council Elections scheduled for 7 May have been postponed until next year.
Dog Warden Service
During the coronavirus pandemic the response from the dog warden may take longer than usual. Wallace Kennels are continuing to accept dogs, however please telephone them beforehand and under no circumstances should you go to the kennels if you are unwell or experiencing COVID-19 symptoms. Further information is available on our Lost & Stray Dogs web page.
The dog warden continues to collect stray dogs and is operating safe precautions such as social distancing when visiting properties etc.
Citizens Advice Brentwood has developed a new digital tool, ‘Making Every Penny Count’ to improve the financial wellbeing of our local residents.
We know that this is an anxious time for many people. This new digital brochure is packed full of helpful ways to maximise household income, save money and prevent financial problems, designed specifically to help anyone living in the south of Essex:
Additional support is also available from their specialist Money Advice team by calling 01277 358082.
For any general enquiries please contact Citizens Advice on 0300 330 2101.
Food hygiene courses have been suspended until further notice.
Housing Estate Inspections
Due to the coronavirus pandemic it was necessary to put all estate inspections on hold across all housing blocks with communal areas. The inspections will now recommence and will be carried out on a regular basis by a Housing Officer.
Housing Options & Homelessness
We are currently operating a homelessness triage service by telephone. If you require urgent housing advice due to immediate homelessness please call 01277 312500 who will transfer you to our Duty Officer who will be able to assess your circumstances and provide appropriate guidance. If your enquiry is non-urgent, please complete the Housing Advice form on-line and an Officer will contact you. For further information please go to our Finding Somewhere to Live & Homelessness web page.
We are making some changes to our Licensing Services to help minimise the disruption caused to licence holders by Covid-19 and to reduce unnecessary contact.
Please see the latest advice and information for hackney carriage and private hire drivers on our Taxi and Minicab and Coronavirus safety tips for drivers web pages. Further guidance is provided for passengers on our Coronavirus safety tips for passengers
There is currently restricted access to the public at the Depot, so please do not arrive there without a specific appointment. Alternative arrangements are being put in place to enable essential paperwork to be submitted electronically where possible and where this is not already in place.
All close contact service providers such as beauty salons, tattoo studios, spas and barbers are strongly advised to follow the guidance on how to work safely.
If you have a query regarding an existing licence or application please contact email@example.com.
Whilst we hope that Brentwood residents and businesses fully comply with the government regulations, Brentwood Borough Council alongside colleagues at Essex Police have enforcement responsibilities to ensure compliance.
To report non-compliance around business closure, please email details to firstname.lastname@example.org, for non-compliance around public gatherings and restrictions on movement please refer to Essex Police.
We are holding pre-application meetings online and by telephone. Please continue to view this page for updates.
Reception / Council Offices
Until further notice, Town Hall reception services are available online or by telephone (01277 312500) only.
The collection of recycling receptacles have been suspended until further notice.
Weddings - (3 November 2020) In accordance with Government restrictions all weddings and civil partner ceremonies are not permitted to take place, until further notice. Please ring 01277 312736, in the first instance, to re-arrange your booking.
Viewings of the Town Hall wedding venues are currently suspended.
Waste & Recycling
Household and recycling collections are operating as normal. Please continue to check this page for updates.
As of 5 November due national restrictions, the collection of recycling receptacles have been temporarily suspended until further notice.
Business waste: Due to COVID-19, existing customers can suspend collections with immediate effect. Bins will remain at the current location and collections will resume only on the customers instruction. All charges will reflect the suspension.
All Essex recycling centres remain open as per current operating times.
The recycling site at Warley is now open.
The textile collection service has resumed.
Please continue to check this page for updates.
Guidance on how to get rid of your waste if you are either self-isolating or confirmed to have Coronavirus is provided on the Love Essex website
Essex County Council Services
For updates on how Essex County Council services are affected, please visit the Essex County Council - Coronavirus website. This includes information on services such as schools, libraries, country parks and public transport.
How can you help
- Keep up to date with information and public health advice
- Download and share the Community Support Booklet
- Please try to pay, report or apply for services online
Register to become a NHS volunteer
Your data during the Coronavirus crisis
We have prepared a privacy notice to advise how we will deal with your data during the current Coronavirus crisis
Message from the Leader of the Council - recorded March 20th 2020 and refers to the weekend March 21st - 22nd 2020.