Accessing Council Services and Information
Accessing Council Information
- People's Right to Know section
- Data Protection
- Document Library
- Freedom of Information - Publication Scheme
- Information About You
- Open Data
- Corporate Leadership Board (management team)
Accessing Council Services
- Access Council Services online
- How to compliment, comment or complain about a service
- Main Contacts
- Department telephone numbers
- Out of hours/Emergency contacts
- Make a Payment
Access to Council Official Information
Under the Freedom of Information Act 2000and the Environmental Information Regulations 2004 you have a right to request any recorded official information held by the council. The information you require may already be publicly available. The council has a duty to make information available via a publication scheme. Before you submit a request please check that scheme – Brentwood Borough Council Publication Scheme
If you need to make a request, it must be done in writing via one of the methods below:
Post – The Freedom of Information Administrator
Corporate Support Service
Brentwood Borough Council
Essex CM15 8AY
You do not need to say why you want the information. Your request must include your name, and an address for correspondence (if you apply by email, your email address is a suitable address for correspondence). Please ensure you identify the information you want as clearly as possible.
With certain limited exceptions, you are entitled to a response within 20 working days. It costs nothing to make a freedom of information request.
However, you may not get the information you asked for if:
- we do not hold the information you have requested
- the information is exempt from disclosure or if
- finding the information you have requested would take us longer than 18 hours
If we are unable to supply any of the information you have requested, we will tell you the reasons why.
For more details please refer to the Information Commissioner's Office website.
Brentwood Borough Council wants to involve its community – individuals, groups and organisations – in local affairs as much as it can. Finding out what the public want from their local services helps the Council to carry out its work more efficiently and effectively.
Details of consultations currently taking place can be found on the Consultations web page.
The Council welcomes the views and participation of the local community in the delivery of local services, decision making and local democracy. With this in mind, all members of the public can attend the Council's committee and panel meetings.
Full Council meetings incorporate ‘Public Question Time’, where members of the public are invited to pose questions to Council Members and Officers. The Planning Development Control and Licensing Committee operates a ‘Public Speakers’ scheme.
If you prefer, you can listen to committee meetings on the Council’s website through the audio recording facility.