We are currently reviewing our community alarms service. As a result of this, we are unfortunately unable to accept any new customers at this present time. We apologise for any inconvenience this may cause.
''Giving you peace of mind 24 hours a day, 365 days a year''
For vulnerable people of all ages whether you are an older person living with a partner or alone, somebody living with medical conditions, learning difficulties or medical problems, anyone who may feels at risk from domestic or neighbourhood abuse a 24 hour emergency contact line is available, enabling a person to live independently knowing that help is on hand.
The Alarm is available in the event of an emergency, such as a fall or finding an intruder.
The touch of a button connects to a 24hour 365 day emergency communications centre where the call for help is immediately dealt with.
If you have an Alarm, you may also benefit from having additional telecare services installed to help monitor/and support your growing needs to retain your independence at home.
The cost of the scheme:
From September 2018 the first 12 weeks will no longer be FREE. The cost is £3.25 per week for a base unit, pendant and monitoring. (Please note: You may be eligible for VAT exemption. Please refer to the Exemption from VAT for Community Alarm Call form for further information)
PLEASE BE AWARE FROM THE 1ST APRIL 2019 OUR FEES AND PRICING STRUCTURE WILL BE CHANGING FOR ANY NEW CUSTOMERS!
Alarms for Victims of Domestic Violence
If you was previously in a relationship with a history of domestic violence, this could be from physical violence, mental abuse or feeling threatened within your home you may benefit from the installation of an alarm system.
When the alarm is activated, the Control Centre is alerted that the call is a domestic violence incident. They immediately contact the Police so officers can attend the scene. There is no need for you to make a telephone call. A microphone within the unit automatically records all of the events taking place.
The criteria for having an alarm fitted:
- The Perpetrator cannot be living at the property.
- There is the likelihood of the perpetrator returning to the property uninvited, causing you to feel threatened or vulnerable.
- You must authorise your details being passed to Careline Control, the Police and the Monitoring Officer.
Further information is available on our Alarms Frequently Asked Questions web page and in the publications listed on the right hand side of this page. Alternatively, please email your query to email@example.com.