Brentwood Borough Council Your Council - Accessing Council Services and Information - ...

Brentwood Borough Council Your Council - Accessing Council Services and Information - ...

Quick Links

Skip Navigation | Home page | Site map | Search | Help | Complaints procedure | Disclaimer | Feedback | Access key details
Brentwood Borough Council

Breadcrumb, my location

Contact Us

Contact Us - Main Contacts

Brentwood Borough Council, Town Hall, Ingrave Road, Brentwood, Essex  CM15 8AY 

Town Hall opening times
Mon-Thur 8.30am-5pm
Fri 8:30am-4.30pm 

Please Note: As part of the Council’s transformational programme and forthcoming move out of the Town Hall, from the 9th August 2017 the Revenues and Benefits counter in the Town Hall will be changing its opening days:

The Counter will operate on Monday, Tuesday and Thursday from 8:30 to 17:00. We thank you for your understanding during these times of change.

For general service enquiries contact us on:
Phone: 01277 312500

All calls to the Town Hall are greeted with a recorded message which allows callers to select direct routing to a number of departments or services. By dialling the relevant number when prompted, the caller is immediately routed to that department.  The system still enables callers to speak to one of the operators as normal.

Email: enquiries@brentwood.gov.uk

Information for out of hours and emergencies is available on the Out of Hours/Emergency Contact web page

Confidential Fraud Hotline:
To report Housing Tenancy, Council Tax Support and Council Tax Non-compliance fraud telephone: 0800 028 1492.

To report Housing Benefit fraud telephone the National Fraud Hotline 0800 854440.

Other Brentwood Borough Council services:
Use the Department telephone numbers page. 

To contact your local Councillor:
Please find their details on the Your Council pages. 

To report errors or broken links on the website:
Email: it@brentwood.gov.uk

Information on how to compliment, comment or complain about a Council service is available on the Compliment, Comment or Complain web page.

Breadcrumb, my location

Contact Us - Main Contacts

Brentwood Borough Council, Town Hall, Ingrave Road, Brentwood, Essex  CM15 8AY 

Town Hall opening times
Mon-Thur 8.30am-5pm
Fri 8:30am-4.30pm 

Please Note: As part of the Council’s transformational programme and forthcoming move out of the Town Hall, from the 9th August 2017 the Revenues and Benefits counter in the Town Hall will be changing its opening days:

The Counter will operate on Monday, Tuesday and Thursday from 8:30 to 17:00. We thank you for your understanding during these times of change.

For general service enquiries contact us on:
Phone: 01277 312500

All calls to the Town Hall are greeted with a recorded message which allows callers to select direct routing to a number of departments or services. By dialling the relevant number when prompted, the caller is immediately routed to that department.  The system still enables callers to speak to one of the operators as normal.

Email: enquiries@brentwood.gov.uk

Information for out of hours and emergencies is available on the Out of Hours/Emergency Contact web page

Confidential Fraud Hotline:
To report Housing Tenancy, Council Tax Support and Council Tax Non-compliance fraud telephone: 0800 028 1492.

To report Housing Benefit fraud telephone the National Fraud Hotline 0800 854440.

Other Brentwood Borough Council services:
Use the Department telephone numbers page. 

To contact your local Councillor:
Please find their details on the Your Council pages. 

To report errors or broken links on the website:
Email: it@brentwood.gov.uk

Information on how to compliment, comment or complain about a Council service is available on the Compliment, Comment or Complain web page.