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Brentwood Borough Council

FOI 8323

Waste Management

Request

We are doing a market survey on the waste management industry in the European market. We are especially interested in the increasing role of automation and IT systems used in waste management in different countries. As part of this, we are trying to speak to some different companies in the UK market including public and private waste management companies, as well as providers of IT software and services.

Would you be able to help me answer a few questions? If you prefer, we could al so have a brief discussion on the phone.

1. The waste management market

- Is i t correct that districts are responsible for household waste collection?

- How is industrial/commercial waste management handled in your distr ict? Is it the case that this is all handled by private parties? Is it officially outsourced by municipalities, or do commercial and industrial companies themselves contract with a waste management company to collect and dispose of their waste?

2. The market trends

- Do you outsource any elements of waste management? If so, which elements do you outsource?

- Are there any (upcoming) governmental rules and regulations that change the market? For instance, in terms of reporting requirements, tracking, etc.?

3. The IT-systems in use

- Do you use any waste management IT systems? If yes, what (type of) systems? Are these integrated or do they consist of various individual components? For instance, separate customer portal (to arrange pick-up of bulk waste), financial billing, weighing software, route planning, etc.

- Does your IT system integrate the operations of the council, districts, and possible third parties (in case of outsourcing)? Do you use the same IT systems as the Council?

- What are the most important elements of your waste management activities that require an IT solution? Do you expect that this might change in the future?

4. Further information

- Would you know of any resources that I could use in order to get further information on such topics? For example industry publications or government websites.

- I have already spoken to a few Councils and Districts, private waste management companies, and waste management software developers. Do you know of any IT implementation or consultancy companies specialized in waste management that I could speak to? So far, I have not been able to find such companies easily online.

We are doing a market survey on the waste management industry in the European market. We are especially interested in the increasing role of automation and IT systems used in waste management in different countries. As part of this, we are trying to speak to some different companies in the UK market including public and private waste management companies, as well as providers of IT software and services.

Would you be able to help me answer a few questions? If you prefer, we could also have a brief discussion on the phone.

1. The waste management market

- Is i t correct that districts are responsible for household waste collection?

- How is industrial/commercial waste management handled in your district? Is it the case that this is all handled by private parties? Is it officially outsourced by municipalities, or do commercial and industrial companies themselves contract with a waste management company to collect and dispose of their waste?

2. The market trends

- Do you outsource any elements of waste management? If so, which elements do you outsource?

- Are there any (upcoming) governmental rules and regulations that change the market? For instance, in terms of reporting requirements, tracking, etc.?

3. The IT-systems in use

- Do you use any waste management IT systems? If yes, what (type of) systems? Are these integrated or do they consist of various individual components? For instance, separate customer portal (to arrange pick-up of bulk waste), financial billing, weighing software, route planning, etc.

- Does your IT system integrate the operations of the council, districts, and possible third parties (in case of outsourcing)? Do you use the same IT systems as the Council?

- What are the most important elements of your waste management activities that require an IT solution? Do you expect that this might change in the future?

4. Further information

- Would you know of any resources that I could use in order to get further information on such topics? For example industry publications or government websites.

- I have already spoken to a few Councils and Districts, private waste management companies, and waste management software developers. Do you know of any IT implementation or consultancy companies specialized in waste management that I could speak to? So far, I have not been able to find such companies easily online.

Response

1. District authorities, as the waste collection authorities, have a duty to collect, or to arrange to collect, household waste.

Commercial waste is collected by ourselves and other waste carriers; all businesses can approach any registered waste carrier to arrange the collection of their waste.

2. Waste collection is ‘in-house’; for waste disposal arrangements I must refer you to the waste Disposal Authority – Essex County Council. The revised EU Waste Framework Directive has been transposed into UK law through The Waste (England and Wales) Regulations 2011 and certain requirements, such as TEEP, may have an impact. Reporting continues via a web based system – WasteDataFlow.

3. We do not currently have an IT solution in place for waste management.

4. I’d recommend www.gov.uk , www.wastedataflow.org , www.defra.gov.uk and www.ciwm.co.uk as useful resources.

I’d suggest www.bartec-systems.com ( please note this is not a recommendation) may be a useful resource for IT solutions.