Brentwood Borough Council

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Brentwood Borough Council

FOI 7566

IT Systems and Software

Request

Please could you provide the following information regarding your ERP IT System/Software:

1. Do you use Oracle E-Business Suite(EBS)or any oracle ERP software?

1.1 How many production systems do you have?

1.2 How many users are using each EBS system?

2. Which version of Oracle EBS are you currently using (eg 11.5.10, 11i, R12, R12.1.3 ...)?

3. When was your last upgrade completed?

4. When are you planning your next upgrade/patching project and to what version will you be upgrading and what patches will you be applying?

5. Which testing tools are you using for testing Oracle EBS (e.g. Microsoft Office/Excel, HP Quality Center, Oracle Application Testing Suite, Oracle UPK, HP QTP, etc)?

6. Do you fully outsource your Oracle EBS upgrade / patching projects/services and to which supplier?

6.1 Do you utilize consultants or a systems integrator that augments your staff for your Oracle EBS upgrade / patching projects/services? Which supplier?

7. What is the value of these contracts and when do these contract expire?

8. Who is the person responsible for the Oracle EBS system - please provide full name, title and contact information (if possible)

9. Do you use SAP ERP software?

9.1 How many production systems do you have?

9.2 How many users and how many key users are using each SAP system?

10. Which version are you currently using (eg 4.6, 4.7, 5.0, ECC6 ...)? Please give breakdown of all components i.e. Erp, HR, CRM etc

11. Which enhancement pack level are you on? What date did you go live on that enhancement pack?

12. Which Support pack stack (SPS) are you on? What date did you go live on those SPS?

13. When are you planning your next SAP upgrade, enhancement pack or support pack stack implementation and to what version will you be upgrading to?

14. Are you using any of these tools for testing & what version are you using? E.g. Microsoft Excel / HP Quality Center / HP ALM / HP Sprinter / SAP Solution Manager Test Management / SAP TAO / SAP eCATT / Other?

15. Do you currently outsource your SAP upgrade/maintenance/enhancement project & services and to which supplier?

15.1 Do you utilize consultants or a systems integrator that augments your staff for your SAP upgrade/maintenance/enhancement project & services? Which supplier?

16. What is the value of the contract and when does the contract expire?

17. Who is the person responsible for the SAP system (specifically related to upgrades and enhancements) - please provide full name, title and contact information (if possible)

Response

We don't use Oracle E-Business Suite(EBS)or any oracle ERP software neither do we use SAP ERP software.