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Brentwood Borough Council

FOI 4642

PBX and VOIP Maintenance contract information

Request

I would like to re-submit a freedom of information request to the organisation to request to the following information because the contract information sent previously has or is near to being expired I require a contract update:

Contract 1

PBX and VOIP maintenance contract information:
1.       All ICT Contracts relating to PBX and VOIP Maintenance please can you send me:
a.       Supplier(s) Name(s)
b.      Total Contract Value
c.       Hardware Brand
d.      Application(s) running on PBX
e.      Duration- including any extension periods.
f.       Expiry Date
g.      Number of Users
h.      Contract Review Date
i.        Contact/job title responsible for this contract (Full Contact Details contact name, actual job title, direct contact number and direct email address.

If there is more than one supplier can you please split the contract up so one full contract for each supplier.

If this is a new contract or a new supplier please can you provide me with a short list of suppliers that bid on this service/support contract.

Response

Thank you for your recent FOI Request regarding PBX and VOIP maintenance contract information:

1. All ICT Contracts relating to PBX and VOIP Maintenance please
can you send me:
a. Supplier(s) Name(s)- Servo (now Pheonix)
b. Total Contract Value - £22000
c. Hardware Brand – Nortel / Avaya
d. Application(s) running on PBX – Smile
e. Duration- including any extension periods. - 1yr
f. Expiry Date - August 2013
g. Number of Users - 250
h. Contract Review Date – July 2013
i. Contact/job title responsible for this contract (Full
Contact Details contact name, actual job title, direct contact number
and direct email address.