Brentwood Borough Council

Brentwood Borough Council

Quick Links

Skip Navigation | Home page | Site map | Search | Help | Complaints procedure | Disclaimer | Feedback | Access key details
Brentwood Borough Council

FOI 3028

Speaking Clock

Request

- Please inform me of the total number of calls made by Brentwood Borough Council to the speaking clock in each of the following years: 2008/09, 2009/10 and 2010/11

- Please inform me of the total amount of money spent by Brentwood Borough Council on calling the speaking clock in each of the following years: 2008/09, 2009/10 and 2010/11

- Please inform me of the total number of calls made by Brentwood Borough Council to directory enquiries in each of the following years: 2008/09, 2009/10 and 2010/11

- Please inform me of the total amount of money spent by Brentwood Borough Council on calling directory enquiries in each of the following years: 2008/09, 2009/10 and 2010/11


Response

As per our telephone conversation below are the figures for 2010/11 that you have requested in your FOI

As you are aware we have had an issue getting the data you requested. I have been able to get the data for 2010/11 by asking our telephone provider to go through our bills and collate all of the speaking clock and directory inquiries numbers. They are unable to do this for 2009/10 because we previously used a different provided, Redstone

2010/11 information you required;

Speaking clock calls - 192
Speaking clock cost - £62.13

Directory inquiries calls - 294
Directory inquiries cost - £607.27