Brentwood Borough Council

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Brentwood Borough Council

FOI 3022

Speaking clock and directory enquiries


I would like to know the cost and the number of calls made from staff at your organisation to:

a) the Speaking Clock (BT number 123)
b) Directory inquiries  (Any number beginning with 118)
in the financial years 2009/10 and 2010/11.


Apologies, we can’t get the 2009/2010 data as that would be Redstone, prior to Daisy taking over.

2010/11 is...

Speaking clock calls - 192
Speaking clock cost - £62.13

Directory inquiries calls - 294
Directory inquiries cost - £607.27