Brentwood Borough Council

Brentwood Borough Council

Quick Links

Skip Navigation | Home page | Site map | Search | Help | Complaints procedure | Disclaimer | Feedback | Access key details
Brentwood Borough Council

FOI 14691

Water charges to tenants

Request


I am sending this request under the Freedom of Information Act.
This request concerns money charged by your council from council tenants for water as part of service charges in council houses.


1)
Please state the total amount charged by the council from council tenants for water as part of their service charges in each of the last ten financial years, and the current financial year to 01.09.17.

2)
Please state the total amount paid by your council to purchase water from Thames Water to supply these tenants for each of the last ten financial years, and the current financial year to 01.09.17.

3)
Please state the total discount received by the council from Thames Water for supplying Thames Water’s water to council tenants, in percentage and cash terms, for each of the last ten financial years, and the current financial year to 01.09.17.

4)
Please state the number of tenants currently covered by this arrangement, where your council supplies water on behalf of Thames Water to council tenants as part of service agreement charges in council homes.

5)
Please state the number of complaints received by your council from council tenants about water charges as part of council house service charges for each of the last five financial years, and the current  financial year to date.

6)
Please state the amount of money set aside by your council for the possible refunding of charges made to council tenants for water as part of their service charges, due to the ruling against Southwark Council last year on water charges.

7)
Please provide a copy of all council guidance on its legal position regarding the Water Resale Order 2006, and the implications for this on the council being able to act as an agent in terms of the provision of water to its council tenants.

8)
Please state the number of occasions social tenants were evicted from council owned social rented properties due to non-payment of service charges for each of the last five financial years, and the current financial year to date.

Response

Dear Mr Greenwood,

Thank you for your request received under the Freedom of Information Act 2000. The Act provides public access to recorded information via published data and public requests. The Act does not give people access to their own personal data. If such information is required a separate subject access request may be made under the Data Protection Act 1998. An Authority can refuse to provide information requested under the FOI Act 2000 if it relates to personal data and/or is vexatious. Information is limited to information already held in recorded form, there is no obligation to create new information.

Brentwood Borough Council is for the purposes of the FOI Act 2000 a public body under Schedule 1. The Council endeavours to follow the three relevant codes of practice, noting however that they are not directly legally binding. The FOI Act 2000 does not affect copyright and intellectual property rights and any relevant matters will be dealt with in accordance with primary and secondary legislation. Section 44 of the Act allows the Council to withhold information when its disclosure is prohibited under other legislation, and section 21 can exempt information that is accessible to an applicant using procedures in other legislation.


The Council would normally have 20 working days to respond to a request for information, unless one of the exceptions applies. A request for information is valid only if it is made in writing, includes the requesters real name, includes the requesters address for correspondence (including an email address) and adequately describes the information requested. The Council has the legal right not to respond fully to the request until adequate clarification has been received. If requested information is not held and adequate and properly directed searches have been undertaken then a no information return will be given. In addition if the request would pose an unreasonable burden on resources and exceed a set costs limit the Council may refuse the request and a written refusal notice will be provided. A charge can be levied to the requester to recover communications costs, such as photocopying, printing and postage. You will be informed in advance with a fees notice if any charge is to be levied.

You have requested the following information (responses provided to your questions in red):

1) Please state the total amount charged by the council from council tenants for water as part of their service charges in each of the last ten financial years, and the current financial year to 01.09.17.
The Council do not charge for water as part of the Tenants rental charge. Tenants are responsible for arranging this themselves directly with the water company.

2) Please state the total amount paid by your council to purchase water from Thames Water to supply these tenants for each of the last ten financial years, and the current financial year to 01.09.17.
N/A

3) Please state the total discount received by the council from Thames Water for supplying Thames Water's water to council tenants, in percentage and cash terms, for each of the last ten financial years,
and the current financial year to 01.09.17.
N/A

4) Please state the number of tenants currently covered by this arrangement, where your council supplies water on behalf of Thames Water to council tenants as part of service agreement charges in council
homes.
N/A

5) Please state the number of complaints received by your council from council tenants about water charges as part of council house service charges for each of the last five financial years, and the current
financial year to date.
N/A

6) Please state the amount of money set aside by your council for the possible refunding of charges made to council tenants for water as part of their service charges, due to the ruling against Southwark
Council last year on water charges.
N/A

7) Please provide a copy of all council guidance on its legal position regarding the Water Resale Order 2006, and the implications for this on the council being able to act as an agent in terms of the provision
of water to its council tenants.
N/A

8) Please state the number of occasions social tenants were evicted from council owned social rented properties due to non-payment of service charges for each of the last five financial years, and the current
financial year to date.
Council Tenants are charges both rent and service charges on their rent accounts which forms their weekly rental charge. Therefore the Council does not hold data for residents evicted solely due to service charge arrears.

Kind Regards
Nicola

Nicola Marsh | Housing Manager | Housing Services
T 01277 312500 | F 01277 312743 | www.brentwood.gov.uk | nicola.marsh@brentwood.gov.uk



Brentwood – a great place to do business.
Find out more about our Business Showcase event at www.brentwoodbusinessshowcase.co.uk