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Brentwood Borough Council

FOI 13895

Employment Referencing Procedures

Request

Please find below questions of which I am asking via the Freedom of Information Act, in regards to Employment Referencing procedures for a UK-Wide study that is being carried out.


1)Do you request references for all of your new applicants or just for certain posts? If only certain posts, please can you confirm the job roles in which you
do notneed references for?


2)If you need references for a new applicant, how many do you require, or how far back (in years) do you seek references for?


3)When a reference is received, do you verify its origin to ensure that it is real?


4)If yes to the above, how is verification undertaken?


5)Where verification is carried out, how long can this take? (an average per reference is sufficient. A min – max time is also sufficient)


6)If a fake reference is discovered prior to the applicant beginning a role, would the application be terminated?


7)What would happen if a reference was discovered to be fake after the person had started their job? Would this be a legal issue, or dealt with via your in-house procedures?


8)Have you received a fake reference in the last 2 years?


9)What is the name and email address of your Head/Director of Human Resources? (or equivalent Head of the department that deals with Workforce, Recruitment or People Services).

Response

1)Do you request references for all of your new applicants or just for certain posts? If only certain posts, please can you confirm the job roles in which you
do notneed references for?
We reference all new starters.

2)If you need references for a new applicant, how many do you require, or how far back (in years) do you seek references for?
We require 2 references, 1 professional reference and 1 character ref

3)When a reference is received, do you verify its origin to ensure that it is real?
We verify professional references

4)If yes to the above, how is verification undertaken?
We make sure that if the emailed reference comes from a work email which matches the organisation that is completing the reference, or from the correct HR department.

5)Where verification is carried out, how long can this take? (an average per reference is sufficient. A min - max time is also sufficient)
minutes

6)If a fake reference is discovered prior to the applicant beginning a role, would the application be terminated?
Yes

7)What would happen if a reference was discovered to be fake after the person had started their job? Would this be a legal issue, or dealt with via your in-house procedures?
Dismissed

8)Have you received a fake reference in the last 2 years?
No

9)What is the name and email address of your Head/Director of Human Resources? (or equivalent Head of the department that deals with Workforce, Recruitment or People Services).
HR is outsourced to a private company. The private company has no obligation to provide personal details about its staff.