Brentwood Borough Council

Brentwood Borough Council

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Brentwood Borough Council

FOI 13405

FOI System

Request

I would be grateful if you could please consider the following under the Freedom of Information Act 2000:

1. What system do you currently use for recording and managing the FOI requests your authority receives?

2. The initial cost to set up and implement this system.

3. The Annual Cost of this system.

4. Have you changed system in the last 5 years?


a. If yes, which system did you use previously?

Response

1. What system do you currently use for recording and managing the FOI requests your authority receives? We use a product called sitehelpdesk

2. The initial cost to set up and implement this system. The system is a helpdesk system for our ICT department they have then developed part of it to deal with FOI’s

3. The Annual Cost of this system. We don’t pay for a separate FOI system

4. Have you changed system in the last 5 years? No