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Brentwood Borough Council

FOI 13296

Telecoms and Network Services

Request

I want to submit a freedom of information request for the following information relating to Fixed Telecommunications and Internet Services:

I have sent this request before but some of the contract have now expired can you please send me an update.


If there is more than one supplier for each of the contract information I am requesting below please can you split each contract individually and not combined.
Please also separate the expiry data and spend and number of lines for each supplier. An example of this can be viewed at the bottom of this request.

Contract

1. Current Fixed Line (Voice Circuits) Provider-
Supplier’s name, if there is not information available please can you provide further insight into why?

2. Fixed Line- Contract Renewal Date- please
provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

3. Fixed Line- Contract Duration- the number
of years the contract is for each

4. Type of Lines- Please can you split the
type of lines per each supplier? PTSN, Analogue, SIP

5. Number of Lines- Please can you split the
number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines

Contract


6. Minutes/Landline Provider- Supplier’s name
(NOT Mobiles) if there is not information available please can you provide further insight into why?

7. Minutes/Landline Contract Renewal Date-
please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

8. Minutes Landline Monthly Spend- Monthly
average spend. An estimate or average is acceptable.

9. Minute’s Landlines Contract Duration: the
number of years the contract is with the supplier.

10. Number of Extensions- Please state the
number of telephone extensions the organisation currently has. An estimate or average is acceptable.


Contract


11. Fixed Broadband Provider- Supplier’s name if
there is not information available please can you provide further insight into why?
12. Fixed Broadband Renewal Date- please provide
day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
13. Fixed Broadband Annual Average Spend- Annual
average spend for each broadband provider. An estimate or average is acceptable.

14. VOIP/PBX Installation Date of the organisation’s primary telephone system: - please
provide day, month and year (month and year is also acceptable).


Contract

15. WAN Provider- please provide me with
the main supplier(s) if there is not information available please can you provide further insight into why?

16. WAN Contract Renewal Date- please provide day,
month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
17.
Contract Description: Please can you provide me with a brief description of the contract
18.
Number of sites:Pleas state the number of sites the WAN covers. Approx. will do.
19.
WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

18. Internal Contact: please can you send me there
full contact details including contact number and email and job title.
If your organisation has a managed services contract which includes all or two out of three of the services stated above please state which of these is included with
the contract. It would also be for me to if there are any other service support areas that are included within these contracts.

Managed Service Contract

? Number of Extensions
? Type of Lines
? Number of Lines
? Minutes Landline Monthly Average Spend
? Fixed Broadband Average Annual Spend
? WAN Average Annual Spend
? Internal Contact: please can you send me there full contact details including contact
number and email and job title.

If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can
be provided for each of the key data types please explain why there is no information.

Response

1. Current Fixed Line (Voice Circuits) Provider-Daisy, Multidata & BT
2. Fixed Line- Contract Renewal Date
All lines are over a year old so are now on rolling contracts
3. Fixed Line- Contract Duration- the number of years the contract is for each N/A
4. Type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP
PTSN Southend hosted contract
Analogue BT, Daisy & Multidata
SIP Southend hosted contract
5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines
6. Minutes/Landline Provider- Supplier’s name: Part of our Southend hosted contract
7. Minutes/Landline Contract Renewal Date Part of our Southend hosted contract
8. Minutes Landline Monthly Spend- Monthly Part of our Southend hosted contract
9. Minute’s Landlines Contract Duration: the Part of our Southend hosted contract
10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable. 250
11. Fixed Broadband Provider- Multidata
12. Fixed Broadband Renewal Date- please provide
All lines are on Annual rolling contracts over 1 year old so have a 1 month notice period
Annual Rolling contracts
13. Fixed Broadband Annual Average Spend- approximately £9000
14. VOIP/PBX Installation Date of the organisation’s primary telephone system: - please
provide day, month and year (month and year is also acceptable).
As stated to you many times our main Telephony is Hosted Service via Southend Borough Council
15. WAN Provider- please provide me with - DUCL & BT
16. WAN Contract Renewal Date : Rolling contract
17. Contract Description: Please can you provide me with a brief description of the contract
Part of the Essex Wide NGN contract for the closed EssexExtranet, PSN connection and ISP, and WAN services
18. Number of sites:Pleas state the number of sites the WAN covers. Approx. will do.
2 sites
19. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.
BT £17000
Updata £28000
18. Internal Contact:
Tim Huggins
Tim.huggins@brentwood.gov.uk
01277312500