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Brentwood Borough Council

FOI 12943

Safe working practices and the impact of single manning

Request

 I am currently conducting some research for a dissertation on safe working practices and the impact of single manning / lone working on employees within the public sector. My research
so far has led me to understand that single manning / lone working has become far more prevalent in recent years due to cost cutting measures and streamlining. Therefore, under the terms of the Freedom of Information Act, I would like to request answers for
the following…

Q1: Does your local authority issue guidance to those who work on their own?

Q2: Approximately, how many employees of your local authority are now classed as lone workers? As a percentage of total number of employees?

Q3: Are those employees who undertake lone working provided any form of specialised training, such as conflict avoidance or De-escalation techniques?


Q4: Are lone workers issued any PPE safety equipment or means for signalling an emergency (i.e. personal alarms, pagers, mobile phones?)

Q5: Does the Local Authority provide this equipment / service or is it outsourced to private sector companies? If so, whom?

Q6: How many assaults were reported by staff to the Local Authority in 2015 (if no stats known, then for the year 2014).

Q7: Please provide the name and job titles of the person(s) responsible for the safety of your local authority’s lone workers or lone worker policy and lone working risk assessments
(health and safety manager?)

Q8: Please list the contact details (phone, email) of these person(s) responsible.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance,
under your Section 16 obligations as to how I can refine my request to be included in the scope of the Act.

Response

Q1: Does your local authority issue guidance to those who work on their own? Yes it does.

Q2: Approximately, how many employees of your local authority are now classed as lone workers? As a percentage of total number of employees? Unknown as this varies dependent on the activity being undertaken and the individual circumstances.

Q3: Are those employees who undertake lone working provided any form of specialised training, such as conflict avoidance or De-escalation techniques? Yes.


Q4: Are lone workers issued any PPE safety equipment or means for signalling an emergency (i.e. personal alarms, pagers, mobile phones?) Yes.

Q5: Does the Local Authority provide this equipment / service or is it outsourced to private sector companies? If so, whom? LA provided.

Q6: How many assaults were reported by staff to the Local Authority in 2015 (if no stats known, then for the year 2014). None.

Q7: Please provide the name and job titles of the person(s) responsible for the safety of your local authority's lone workers or lone worker policy and lone working risk assessments
(health and safety manager?) Individual Line Managers.

Q8: Please list the contact details (phone, email) of these person(s) responsible.
The Council does not share contact details of Lone workers for safety reasons.