Brentwood Borough Council

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Brentwood Borough Council

FOI 11808

Complaints to Tenancy Relations Officer


I would like to know the following:

The number of times tenants have complained about their landlords to the council in each of the last five complete financial years (i.e. 2010-11 to 2014-15).In each case I would like to know the reason for the complaint and the type of landlord (e.g. private, housing association, social).I would also like to know whether a complaint resulted in any charges being brought against the landlord.
I would be grateful if you could confirm in writing that you have received this request.


We are unable to provided individual reason for the complaint as our systems do not provide the break down to that extent. The type of land lord is mainly Private Sector Housing and Housing Association. There have been no charges made to any Landlords in this Borough for the past 5 years

2011 2012 2013 2014 2015
Defects not HMO
75 95 116 93 66
Defects HMO
- - 2 3 7
Landlord/Tenants - - 6 9 13