Brentwood Borough Council

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Brentwood Borough Council

FOI 11598

Software

Request

Please could you provide me with the name(s) of the software application(s)
(or the name of the company that develops it) used in your organisation for
the following functions:

1. Integrated payroll & personnel (for example, MidlandHR iTrent, Northgate
Resourcelink, SAP ERP, Frontier Software Chris21 or Oracle E-Business)

2. Call Logging (for example, Tiger 20/20, Datatrack Eclipse or BTS
Commsware)

3. Workflow (for example, Northgate Anite or Civica Comino, Kofax or
OpenText LinkLink)

4. Waste Collection (for example, Mayrise, Bartec Auto ID)

5. Corporate Asset Management (for example, TechnologyForge, CIPFA IPF or
Northgate Codeman)

6. Anti-Virus (for example, Mcafee, Sophos, Symantec or TrendMicro)

7. Grounds Maintenance (for example, Pitney Bowes Confirm or Ocella)

8. Auto Call Distribution (for example, Macfarlane CallPlus or Netcall
ContactCenter)

9. Geographic Information System (for example, ESRI ArcView, Pitney Bowes
MapInfo, GGP, Cadcorp or Civica/Innogistic)

10. Land & Property Gazetteer (for example, Idox CAPS, Experian QAS or
Aligned Assets Symphony)

11. Data analytics (for example, IBM Cognos, SAP BusinessObjects, Oracle,
Tableau or QlikView)

12. Productivity (for example, Microsoft Office, Google Docs or OpenOffice)

If more than one application is used for these functions, please state the
number of users for each application if available.

Response

1. Integrated payroll & personnel (for example, MidlandHR iTrent, Northgate Resourcelink, SAP ERP, Frontier Software Chris21 or Oracle E-Business)

Midland HR ITrent

2. Call Logging (for example, Tiger 20/20, Datatrack Eclipse or BTS
Commsware)

Avaya


3. Workflow (for example, Northgate Anite or Civica Comino, Kofax or OpenText LinkLink)

Anite & Idox

4. Waste Collection (for example, Mayrise, Bartec Auto ID)

In-House system

5. Corporate Asset Management (for example, TechnologyForge, CIPFA IPF or Northgate Codeman)


6. Anti-Virus (for example, Mcafee, Sophos, Symantec or TrendMicro)

Kaspersky

7. Grounds Maintenance (for example, Pitney Bowes Confirm or Ocella)

In-House system

8. Auto Call Distribution (for example, Macfarlane CallPlus or Netcall
ContactCenter)

We have a shared service arrangement with Southend Borough Council who provide & manage our telephony service, therefore please contact them for this information.


9. Geographic Information System (for example, ESRI ArcView, Pitney Bowes MapInfo, GGP, Cadcorp or Civica/Innogistic)

Civica

10. Land & Property Gazetteer (for example, Idox CAPS, Experian QAS or Aligned Assets Symphony)

Idox

11. Data analytics (for example, IBM Cognos, SAP BusinessObjects, Oracle, Tableau or QlikView)

BusinessObject, google analytics

12. Productivity (for example, Microsoft Office, Google Docs or OpenOffice)

MS Office

If more than one application is used for these functions, please state the number of users for each application if available.